When installed correctly and maintained properly, extensions should not damage healthy hair. Damage typically results from improper installation, skipping maintenance, or incorrect home care.

No. All services are by appointment only to ensure each client receives dedicated, uninterrupted time and personalized care.

The best way to begin is by booking the appropriate consultation through the website. Consultations allow us to properly assess your hair, goals, and determine the best plan for your needs.

Consultations are paid appointments because they involve far more than a quick 15-minute conversation. Consultation appointments are reserved for dedicated time ranging from approximately 30 minutes up to 1 hour and 15 minutes, depending on the service. During that time, we evaluate your hair, scalp health, medical and lifestyle factors, goals, and treatment options so that accurate and professional guidance can be provided.

All major credit cards are accepted, as well as Apple Pay. HSA and FSA cards may also be accepted for approved plans, depending on eligibility.

That’s completely normal. Simply submit the inquiry form or book a consultation, and we’ll determine the best path forward based on your hair goals and current hair condition.

Yes. Hair loss support is a major focus at Bold City Hair. Services include scalp analysis, customized treatment plans, hair restoration therapies, and extension solutions designed specifically for thinning hair.

Yes. I carry and recommend professional-grade hair and scalp systems, including Lock Rx, ILES Formula, and select partner brands that support scalp health, hair restoration, and extension care.

Availability varies depending on the service. Hair extension installations and hair loss consultations may be booked several weeks in advance, so planning ahead is recommended.